Warranty
Frame
Your DODAZ al fresco frame comes with a five (5) year structural warranty when properly maintained in ordinary home use. DODAZ al fresco will, at factory option, repair or replace any DODAZ al fresco furniture that has failed structurally during normal use and regular maintenance.
Finish
DODAZ al fresco offers a three (3) year warranty against blistering or peeling of the frame finish under normal use and proper maintenance. DODAZ al fresco will, at factory option, refinish or replace your DODAZ al fresco furniture if either of the above occurs within a three-year period from the date of purchase. Occasional rust seepage from crevices and hidden unfinishable surfaces inherent in some ornate designs is considered a care and maintenance function and is not considered a finish failure.
Cushions
DODAZ al fresco offers a one (1) year warranty on all cushions. This extended warranty covers the quality of the craftsmanship and construction of the cushion, as well as any fading or discoloration of the fabric, which has been properly maintained as listed in our care and maintenance instructions. DODAZ al fresco will, at factory option, repair or replace your DODAZ al fresco cushions if determined defective as listed above within a two-year period from the date of purchase. C.O.M. fabrics are not covered under this warranty.
Table Tops
DODAZ al fresco offers a two (2) year limited warranty on table tops, excluding glass tops, from date of delivery. This limited warranty covers the workmanship and structural integrity of the top. DODAZ al fresco will, at factory option, repair or replace any tabletop found to be defective during this warranty period. Regular maintenance must be exercised as set forth in the care instructions. This warranty does not apply to the incorrect installation of the base by the retail store or customer. Nor does this warranty apply to any damage caused by shipping, accidents, misuse, or alterations or repairs made by anyone other than DODAZ al fresco. No other person is authorized to assume liability on behalf of DODAZ al fresco, and in no event shall DODAZ al fresco be liable for any contributory or subsequent damage related to the merchandise purchased from DODAZ al fresco.
Items Not Covered Under Warranty
- Any failure caused by unreasonable use or abuse.
- Natural fading or discoloration of fabrics beyond warranty period.
- C.O.M. fabrics (customer's own material).
- Normal fading of frame finish.
- Accidental damage (including fire, wind or other acts of God).
- Permanent stains caused by lotions, oils or other substances.
- Hard-water deposits or calcium build-up due to minerals found in regional water supplies.
- Glides
- Failure caused by neglect and lack of necessary care
- Freight after one year
- Glass Table Tops